Privacy Policy
Trust is fundamental to every relationship we build with our clients. We are committed to protecting the personal information entrusted to us and maintaining the highest standards of privacy and security.
Our privacy practices are designed to ensure transparency regarding the collection, use, and protection of personal data while supporting a seamless and secure experience across all interactions with Theia.
We encourage clients to review this policy carefully to understand how their information is managed and safeguarded.
Information We Collect
We may collect information that you voluntarily provide when you:
Place an order
Subscribe to communications
Request client services
Contact our team
This information may include your name, email address, shipping address, billing information, telephone number, and order history.
How We Use Information
Information collected may be used to:
Process and fulfill orders
Provide customer support
Communicate regarding purchases and services
Improve website performance and user experience
Send marketing communications where consent has been provided
Information Security
We implement appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While no system can guarantee absolute security, protecting client information remains a priority throughout all aspects of our operations.
Cookies and Analytics
Our website may use cookies and similar technologies to enhance functionality, improve performance, and better understand visitor interactions.
Users may manage cookie preferences through their browser settings where applicable.
Third-Party Services
Certain services, including payment processing, shipping, and analytics, may be provided by trusted third-party partners. Such providers are expected to maintain appropriate standards of confidentiality and security.
Your Rights
Depending on your location and applicable laws, you may have rights regarding access to, correction of, deletion of, or restriction of personal information held by Theia.
Requests concerning personal information may be directed to our client services team.
Policy Updates
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on this page.
