Shipping and Returns

Every detail of the Theia experience is designed with care, including the journey your jewelry takes from our atelier to your hands.

Orders are carefully prepared, inspected, and presented in signature packaging that reflects the elegance of the pieces within. Our shipping process prioritizes security, reliability, and transparency to ensure each order arrives in perfect condition.

Should assistance be required, our client services team is available to guide you through returns, exchanges, and any questions regarding your purchase, ensuring a seamless experience from beginning to end.


Chain in Theia box

Questions

Do you offer international shipping?

How long does delivery take?

What is your return policy?

Chain in Theia box and certifications

A Theia advisor is available to assist you from Monday to Friday from 10am to 7pm and on Saturday from 10am to 5pm.

A Theia advisor is available to assist you from Monday to Friday from 10am to 7pm and on Saturday from 10am to 5pm.

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